If I used SNAP EBT, can I change my order or add to my order after I submit it?

Related questions:

• Do I need a Shipt membership to use my SNAP EBT card for grocery delivery?

  • No, a Shipt membership is not required to shop with your SNAP EBT card. However, you will need a Shipt account to place an order. You would also need a second form of payment for any delivery fees, service fees, tips, etc. One benefit of purchasing a membership is $0 delivery fees on orders of $35 or more.

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• When will my SNAP EBT card be charged after I place an order?

  • Your EBT card will be charged as soon as your order is created. If any items paid for with your EBT card are out of stock or unable to be delivered you’ll receive a refund for those items and a refund receipt will be sent to the email associated with your Shipt account.

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• Can I buy non-SNAP products with a secondary payment method?

  • Yes, we accept multiple payments on a single order so that you can buy non-SNAP products with an alternative payment method. 

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• Why do I need to enter a secondary form of payment when using SNAP EBT?

  • Your additional payment method will be used for any remaining total not covered by the EBT card amount applied to your order, including:   

    • Items not eligible for SNAP EBT.  
    • Delivery, service, and other applicable fees (i.e., government regulatory fees). 
    • Additional products added after placing your order that exceed your original SNAP EBT charged total. 
    • The difference in weight for any price-per-pound items, if the purchased item exceed the weight you selected when ordering and the new order total exceeds your original SNAP EBT charged total.
    • Any tip you add for your shopper.
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