A backup is an optional second choice item you can select while shopping in case your first choice is unavailable. You may select one backup for each item on your order. This reduces back and forth communication with your shopper and ensures that they’ll get you what you want without having to ask! Of course, you can still stay in touch with your shopper as usual during the order.
Backups will be saved in your account for easy shopping on future orders. You can choose to remove them or set new ones.
How to set up backups:
- Add an item to your cart.
- In the cart, select Add note or backup below the item.
- You will be able to scroll and select a backup item or select Do not substitute. You can also tap Start a custom search if the item you're looking for isn't shown.
- Once your backup is chosen, select Save at the bottom of your screen.