At checkout, you will select your substitution preferences for how you would like your shopper to handle out of stock items. You're able to choose from the following:
- Contact me: Your shopper will ask you about every item that is out of stock and offer substitution suggestions.
- Do not substitute: The shopper will not look for substitutions.
- Choose a backup: Browse and select a backup item for the shopper to get if your originally requested item is out of stock. The shopper will only contact you as needed.
The default option is for your shopper to contact you for out of stock items. If you do not wish to be contacted, please select the appropriate preference.