Please contact us and we will reply as soon as possible.
Good question!
You can choose between an annual membership or Shipt Passes.
A yearly Shipt Everyday membership is $99 per year, and A Shipt Pass is a one-time fee for delivery from any available retailer on the Shipt app or Shipt.com.
Click here to sign up and see your options.
You can learn more about Shipt Passes at the F.A.Q page!
It's super simple! The price you see in the Shipt app is the price you pay.
Delivery is free for members on orders over $35. Smaller orders are welcome, but a $7 delivery fee will be added to help cover the costs of shopping and delivery.
Shipt prices will vary slightly from in-store prices to help cover the costs of picking, packing and processing. Our members can expect to pay about $5 more using Shipt than they would on a $35 order purchased in the store themselves.
When ordering from select retailers, a small service fee will be added at checkout.
For example, a loaf of Wonderbread costs $2.29 in the store and $2.59 to have it delivered to your door using Shipt.
Our members are happy to pay the extra $.30 for the convenience and time saved!
With a monthly membership or annual Shipt Everyday membership, you receive free delivery for orders over $35! For these memberships, orders less than $35 will have a flat $7 delivery fee added to your total to help with the picking, packaging, and processing of your order.
In areas where alcohol* delivery is available, a $7 delivery fee may be applied to alcohol orders from select retailers.
If you do not have a membership, but use Shipt Passes instead, the Shipt Pass covers your delivery fee, no matter your order total.
*You must be 21+ and have a valid ID to order or receive alcohol.
Shipt offers special in-app pricing to help members save money (while also saving time). Though our weekly deals don’t always reflect in-store pricing, all Shipt sales are offered in one convenient place – our Savings category – for easy browsing.
Nope! Pricing is the same every time you use the app. We are committed to getting you the groceries you want, when you want them, regardless of how busy we are!
Tips are not required but are greatly appreciated. Show your shopper some love and appreciation by tipping any amount of your choice! You may tip in cash or within the app after you receive your delivery and 100% of your tip will go to the shopper.
When Shipt launches in a new city, we offer a special grocery credit with our annual membership option! $25 in free groceries on us if you sign up before launch! YAY!
The recurring charge on your credit card statement may be the charge for your monthly membership. The monthly membership is $14/month.
If you still have questions about the charge on your statement, please contact us.
You can contact our support team via live chat on our webpage, email us at support@shipt.com, or call us at (205) 502-2500.